Thank you for choosing RENREE INC. We are committed to ensuring that your parts arrive safely and on time. Below are the details of our shipping and delivery policies.
Shipping Options
There are several delivery options:
- Standard Shipping costs 30$.
- Free delivery is valid for orders from 120$.
Order Processing
Orders are processed and shipped during regular business hours (Monday through Friday 10:00 AM – 6:00 PM EST, excluding holidays). Orders placed after 2:00 PM EST will be processed the following business day. We strive to dispatch orders within 24 hours of order confirmation, although delays may occur during peak periods or inventory shortages.
Tracking Your Order
Once your order is shipped, we will send you a shipping confirmation email that includes a tracking number and a link to the carrier’s site. This will allow you to track your package and see the estimated delivery date.
Delivery Issues
If you experience any problems with your delivery, such as a missing or damaged item, please contact us by info@windwebauto.com or phone + 1 (646) 432-0385. We will work with you to resolve the issue quickly, whether it involves sending a replacement part or arranging for a return.
Special Instructions
If you have special instructions for delivery, please include them when placing your order. While we cannot guarantee the carrier will follow them, we will pass them along to the shipping provider.
Contact Us
For any questions or concerns regarding shipping and delivery, please do not hesitate to contact our customer support team via our contact page or by calling +1 (646) 432-0385.